At JsmithBranding, we are committed to delivering your orders efficiently and securely. Below, you will find details on our shipping process, estimated delivery times, and policies.

1. Order Processing Time

• All orders are processed within [3-5] business days (excluding weekends and holidays).

• Orders placed after [5pm] EST/PST will be processed the next business day.

• If we experience high order volumes, there may be slight delays, and we will notify you accordingly.
   

2. Shipping Methods & Delivery Time
We offer the following shipping options:
Shipping Method Estimated Delivery & Time/Cost

Standard Shipping[5-7] business days$[Free]
Expedited Shipping[2-4] business days$[12.99]
Express Shipping[1-2] business days$[24.99]

• Delivery times may vary based on your location and unforeseen circumstances (e.g., weather, carrier delays).
   

3. Shipping Locations
Currently, we ship to:
✔️ Domestic U.S. locations
✔️ International locations ([Specify if applicable])
We do not ship to P.O. Boxes or military addresses (APO/FPO) at this time.

4. Digital Product Delivery (If Applicable)
For digital services and products (such as website design files, branding materials, or consulting documents):

• Digital products will be delivered via email or a secure download link within [1] business days after purchase.

• Clients will receive a confirmation email with access details.
   

5. Tracking & Order Updates

• Once your order is shipped, you will receive a tracking number via email.

• You can track your order using the provided link from our shipping partner.

• If you do not receive a tracking update within [2] days, please contact us.
   

6. Shipping Delays & Issues
While we strive for timely delivery, certain factors beyond our control may cause delays, such as:
🔹 Carrier issues or delays
🔹 Customs clearance (for international orders)
🔹 Incorrect shipping details provided by the customer
If your order is delayed beyond the estimated timeframe, please reach out to us for assistance.

7. Lost or Stolen Packages
JsmithBranding is not responsible for lost or stolen packages after they have been marked as delivered. If you suspect your package is missing, please:

• Check with neighbors or your local postal office.

• Contact the shipping carrier to file a claim.

• Notify us so we can assist where possible.
   

8. Return to Sender & Incorrect Address
If an order is returned due to an incorrect or undeliverable address, the customer is responsible for additional shipping fees to resend the package. Please ensure your shipping details are correct at checkout.